After Hours Returns
If returning your vehicle outside of business hours simply park the vehicle at our branch and place the keys in the drop box. You will need to arrange a taxi at your own cost to take you to the Airport terminals. Alternatively, after hour returns can be pre-arranged with the branch at a cost of $50.
Are You Late For Your Pick-up?
Running late? Call us at 1800 620 408 (+613 9222 2595) and we do our best to accommodate. Arrived at a closed branch? If you haven’t made prior arrangements for an after-hours collection you will need to collect tomorrow. Please contact our office tomorrow between 8:00 a.m. and 5:00 p.m. to arrange an alternative pick-up time.
Free pick-up and drop-off service to branch for customers from 8:00 am to 4:30 pm serving domestic international terminals and airport/city accommodation. CUSTOMERS ARRIVING AT AIRPORT Call 1800 620 408 (+61 7 5598 2247) after collecting your luggage. Head to Virgin check-in counter, go through right exit and follow signs to the Car Park Pay Stations where the shuttle will meet you.