Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.
CLASSIFICATION NO: 101
Revised: 5/92; 7/96; 9/13
The Sheriff’s Office patrols County roads and rivers, investigates crimes, conducts search and rescue operations and operates the County jail. The Sheriff’s jurisdiction includes the unincorporated areas of the County and within cities that contract for law enforcement services.
The Community Service Officer performs administrative services that do not require sworn peace officer status. The Community Service Officer has significant contact with the public to supply or gather information by telephone or in person.
The Community Service Officer differs from Deputy Sheriff, a sworn classification, which performs the full range of law enforcement activities. The Community Service Officer also differs from other non-sworn office and administrative classifications that do not take reports from citizens.
Duties may include but are not limited to the following:
Required Knowledge and Skills
Working Knowledge of: Local, state and federal laws and ordinances; law enforcement procedures and policies; functions, responsibilities and policies of the Sheriff’s Department; general office practices and procedures; basic English composition, spelling and grammar; recordkeeping and report writing techniques; LEDS and CLASS computerized data base systems; CAD system; office equipment including personal computers and software programs.
Skill to: Interpret and apply law enforcement laws, ordinances and department policies and procedures; maintain, prepare, enter and file records and reports; gather, record and compile facts and descriptive information; research, retrieve and organize data; communicate effectively, both orally and in writing; train law enforcement personnel in desk operations; decipher maps; operate computer software and other office equipment; type and operate the keyboard of specific office equipment accurately and at an acceptable rate of speed; assist individuals who may be hostile, verbally abusive and/or emotionally distressed; establish and maintain cooperative working relationships with the public, and department and other agency personnel.
Incumbents occasionally work alone in a secured facility depending on work location, shifts and schedules..
Possession of a valid driver’s license. Incumbents must possess and maintain an acceptable driving record throughout the course of employment.
Must be willing to work variable shifts including weekends, nights and early mornings.
Must pass an extensive background investigation, including fingerprinting.
Must pass a pre-employment drug test.
Possession of Law Enforcement Data System certification within three months of hire.
Some positions must pass data entry test with minimum 115 key strokes per minute (approx. 30 WPM).
Minimum Recruiting Standards
Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills.]]>
Community service officer