Server Data Recovery
If you have experienced a failed server or RAID system
Data Recovery Group recovers data from all server and drive makes, models and brands and can recover from the following causes of Server/RAID data loss:
- Damaged or Lost RAID Configurations
- Failed Software or Operating System Upgrade
- Corrupt or Damaged Partition Table
- Drive Not Booting – Missing or Deleted File/Directory
- Inaccessible Drive(s)
- Clicking Drive(s)
- RAID Controller Failure
- Damaged Striping
- Rebuild RAID Failure
- Formatted Drive(s)
- Multiple Hard Drive Crashes
- Fire/Flood Damage
We understand the importance and critical nature of these types of system failures. With the best turnaround times in the industry, Data Recovery Groups trained technicians can recover lost data from malfunctioning RAID/Servers and in most cases can have you back in business within 24-48 hours.
Data security and confidentiality is our top priority!!
Most RAID systems are specifically designed to guard against data loss, but they are still susceptible to total system failures.
RAID arrays can usually tolerate a single drive failure without any impact on the server’s availability in your network environment. However, if more than one drive fails, the server may not be available on the network and attempts to recover the data on your own may result in permanent data loss!!
Note – Some data recovery utilities and software are not designed to restore data or rebuild RAID arrays from failing hard drives which requires specialized equipment and professional training.
In case of a RAID/Server failure or crash, do not panic! Shut down the server and turn off the system.
- If you are unsure of the damage, do not try to reboot as this may cause damage to the array.
- If a drive is making unusual mechanical noises, shut it down immediately.
- Attempt to log the failure and events that led up to failure while it is still fresh in your mind.
- If you have already attempted to repair/rebuild a failed array, log each attempts action and consequence for future reference.
- If you haven’t already done so, label the drives position in the RAID array and then make note of which physical drive(s) are bad by marking it specifically.
(Drives will be numbered starting with 0 Example: If you have a 5 drive array they will be numbered 0-4)
- Do not run volume repair or defragment utilities on suspected bad drives.
- Do not swap or re-arranging the order of the drives in a multiple drive RAID array as this may cause overwriting.
- Do not replace the failed drive with a drive that was part of a previous RAID system.
- If attempting to restore to a backup, the restore should always be from a secondary system, never the failed system. Do not use drives that were a part of the failed system.
(You may need to recover the data from them if your backup is corrupt)
- If you are unsure that your RAID/Server is functioning properly after a failure event, do not attempt any future repair!!
“Not only did DRG recover 100% of our database from the defective hard drive, but was able to recover in a very short time frame and provide the technical support we needed to setup and restore the database back on our network server.”