#almo car rental
I rented a car over Labor Day weekend and made the mistake of using Hotwire. After Hotwire messed up the passenger seating I called Alamo… Read More
There were no cars available when we arrived and the front desk agents, two of them, could not figure out how to operate the printer and change the ink so we, along with several other customers, ended up waiting around an hour while they figured out the printer issue then we waited another 20 min while they figured out a car to give us. Finally, we get a car which was a really pretty chevy convertible upgrade, however the front end was crunched and there was a plastic piece dragging underneath that was never noted on our rental agreement. We notified the lady of the damage before we left and she said that s all they have and noted the damage but we had to drive around with a plastic piece dragging on the ground for the duration of our rental. We were late to the wedding we flew in early for because of this hassle. I am extremely disappointed in this rental and when I told the lady about our experience when we dropped off the vehicle she offered nothing but an I m sorry that s too bad, he s new excuse. NEVER AGAIN, renters beware.