Your Rapid Response Managed IT Services Provider
Our average ticket resolution time? 18 minutes.
Like most MSP s we provide a broad range of managed IT services ; unlike most MSP s, we are obsessed with the speed of service. As your virtual CIO, we will assess your current system, make hardware recommendations and plan the budget to meet your goals. With our managed support, we can lock in a plan based on the number of end-users with unlimited remote support, where an engineer awaits your call to fix your problem while you re on the phone. Bottom line; our goal is to support you in a fashion that’s less than the cost of a full-time hire while remaining hyper-focused on the end user s happiness and productivity.
STEADfast is revolutionizing how IT experiences are created. Our focus on human connection and a proprietary process combine to create a new standard for IT service delivery. Via our internal monitoring, we resolve IT issues before you even know you had one. No more headaches, time drains and missed launch dates.
More than 92% of employee ticket issues are resolved the same day via the STEADfast way.
Managed IT Services that Maximize Your Company s Productivity with Managed Support and Unlimited Remote End User Support
STEADfast will be your full IT Outsourced Provider ensuring all your bases are covered. By outsourced we mean Saratoga Springs, NY.
IT for Large Business Needs
Ala Carte Needs
Have an internal team already but need additional support? We re here with our ala-carte managed services like hosting, monitoring, anti-virus and encrypted backups.
Managed Service Provider | End User Support | IT Managed Services | IT Outsourcing
STEADfast IT delivers all-inclusive, managed IT services for small and medium-sized businesses. Our Managed IT Support provides IT infrastructure and unlimited remote support for a fixed monthly fee based on the number of employees in your organization. STEADfast resolves more than 90% of employee issues the same business day and our customers experience 40 60% savings with STEADfast ’s service as compared with traditional in-house IT departments.
HOW IS THIS POSSIBLE?
Our CEO, Craig Skevington is an engineer, entrepreneur and problem solver at heart. Via Craig’s vast knowledge and experience rooted in making businesses run faster and more profitably, STEADfast has created a proprietary process that’s appropriate for businesses seeking Managed IT Services with an emphasis on service. We implement solutions to protect one of your most important assets – your data. And we minimize infrastructure because a room full of servers is a cost center that’s no longer a competitive advantage.
STEADfast IT MSP can also act as your outsourced CIO, guiding you to better business decisions that save you time, money and eliminate the break/fix cycle so many find themselves in. Our long term planning and strategy guarantee your systems to remain up to date and running smoothly. We recently saved one customer close to $400,000.00 in expenditures. That was a good day!
When an MSP provider gets paid to fix problems, they can’t really be expected to prevent them. With STEADfast ’s service, we provide and support your IT infrastructure for a flat monthly fee with unlimited remote support. As your Managed IT partner we eliminate surprise costs, onboard new employees easily, and ensure that the CEO has remote access support when away on vacation.
Bottom line; STEADfast remains TRU to every one of our customers; Trusted. Responsive. Unique.
Outsourcing IT Services with STEADfast IT MSP
It’s a win-win…with STEADfast as your managed service provider you experience faster service, more reliable technology, and we provide seamless service that minimizes problems and downtime.